Where can I buy your games?
All our games are available on Steam, the App Store and Google Play. Pick the platform you prefer: thanks to cross-play, you and your partner don't need to play on the same one.
Unsolved Case (free)
The free prequel to the Cryptic Killer series:
- Steam
- App Store (iPhone and iPad)
- Google Play (Android)
Unboxing the Cryptic Killer
- Steam
- App Store (iPhone and iPad)
- Google Play (Android)
Parallel Experiment
- Steam
- App Store (iPhone and iPad)
- Google Play (Android)
Bundles and soundtracks on Steam
The Supporter Bundle includes Unboxing the Cryptic Killer, Parallel Experiment and the soundtracks of all three games. If you already own some of the items, Steam lowers the bundle price, so you only pay for what you're missing.
The soundtracks are also available separately: Unsolved Case, Unboxing the Cryptic Killer and Parallel Experiment.
Good to know
- Each player needs their own copy. Read why in Do both players need to buy the game?
- Purchases stay in the store where you made them. Buying a game on Steam doesn't unlock it on iOS or Android, and the other way round. The stores are separate, so we can't transfer purchases between them or swap them for codes on another platform.
- You can buy a game as a gift on Steam. Choose "Purchase as a gift" when you check out.
- Don't want to miss a sale? Add our games to your Steam wishlist, and Steam will let you know when they're discounted.
- Coming soon to the Epic Games Store. We're also bringing our games to Epic.
- Changed your mind? See How to request a refund on Steam, iOS and Android.
Looking for our browser games, Unboxing the mind of a Cryptic Killer and Parallel Lab? They're sold on our website, on the game pages.
Looking for something else?
All help topicsMore help
Stuck on a puzzle?
Select Hint in the top right corner of the puzzle. You can also ask other players on our Discord server, or watch the Parallel Experiment walkthrough.
Looking for a partner?
Join the "Find a Detective" channel on our Discord server and meet other players looking for someone to play with.
Game updates
New versions and fixes are announced in the patch notes on our blog.
Contact us
Didn't find an answer? Write to us at support@elevenpuzzles.com or ask on Discord. To help us solve the problem faster, please include:
- the game and its version (shown in the main menu)
- where you got it: Steam, App Store, Google Play or our website
- your device and operating system, e.g. iPhone 13 with iOS 18 or Windows 11
- what happened, and what you were doing just before
- a screenshot or video, if you can
We're a small team from Poland, so we may not reply right away, but we read every message.