Why is Unsolved Case free? What's the catch?
There is no catch! Unsolved Case is free to play because we want to give players the opportunity to dip their toes into the Cryptic Killer series. It also serves as a prequel to our other games and gives players a taste of the kind of gameplay and puzzles they can expect from our other titles.
There are no ads or in-app purchases in the game. It's a complete game that you can enjoy without any interruptions or hidden costs, and it will remain free forever.
We hope you'll enjoy playing and we look forward to your feedback!
Looking for something else?
All help topicsMore help
Stuck on a puzzle?
Select Hint in the top right corner of the puzzle. You can also ask other players on our Discord server, or watch the Parallel Experiment walkthrough.
Looking for a partner?
Join the "Find a Detective" channel on our Discord server and meet other players looking for someone to play with.
Game updates
New versions and fixes are announced in the patch notes on our blog.
Contact us
Didn't find an answer? Write to us at support@elevenpuzzles.com or ask on Discord. To help us solve the problem faster, please include:
- the game and its version (shown in the main menu)
- where you got it: Steam, App Store, Google Play or our website
- your device and operating system, e.g. iPhone 13 with iOS 18 or Windows 11
- what happened, and what you were doing just before
- a screenshot or video, if you can
We're a small team from Poland, so we may not reply right away, but we read every message.