I loved your game! How can I support you?

Thank you so much! We're so glad you enjoyed the game. There are a few ways you can help support us and our future games:

  • Leave a positive review: a review on Steam, the App Store or Google Play helps others discover the game.
  • Get the soundtracks: the music from our games is available on Steam: Unsolved Case Soundtrack, Unboxing the Cryptic Killer Soundtrack and Parallel Experiment Soundtrack.
  • Get the Supporter Bundle: the Supporter Bundle on Steam includes Unboxing the Cryptic Killer, Parallel Experiment and all three soundtracks.
  • Join our Discord community: our Discord server is a great way to stay up to date on our latest games, connect with other players, and give us feedback directly.
  • Share the game with friends: sharing the game with your friends, family and on social media helps us reach a wider audience.
  • Follow us on social media: follow us on X, Facebook, Instagram and TikTok to stay up to date on our latest news.

We greatly appreciate any support you can give us. It allows us to continue creating games that we hope you'll enjoy!

Looking for something else?

All help topics

More help

Stuck on a puzzle?

Select Hint in the top right corner of the puzzle. You can also ask other players on our Discord server, or watch the Parallel Experiment walkthrough.

Looking for a partner?

Join the "Find a Detective" channel on our Discord server and meet other players looking for someone to play with.

Game updates

New versions and fixes are announced in the patch notes on our blog.

Contact us

Didn't find an answer? Write to us at support@elevenpuzzles.com or ask on Discord. To help us solve the problem faster, please include:

  • the game and its version (shown in the main menu)
  • where you got it: Steam, App Store, Google Play or our website
  • your device and operating system, e.g. iPhone 13 with iOS 18 or Windows 11
  • what happened, and what you were doing just before
  • a screenshot or video, if you can

We're a small team from Poland, so we may not reply right away, but we read every message.

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